HSNO recovers data from all types of hard drives offering a variety of solutions customized to handle hard drive and tape failures ranging from simple logical failures to extreme physical damage.  HSNO Utilizes state of the art data recovery tools and technology, HSNO can recover your data in a timely and economical manner, thus providing cost-effective/ high-end recovery solutions to our clients.
Most recoveries are performed in house at one of our locations located throughout the U.S. or at a client site anywhere in the world to help preserve information protection and data security measures.  In the event the data relates to deep sea or other catastrophic events HSNO maintains some of the highest and most well respected relationships with highly credentialed experts to provide additional support.

There are two types of hard drive failure that causes clients to reach out to HSNO.  These failures are a result of either logical and or physical damage.

Logical Damage - Physically the drive is in working order, however, data is inaccessible. Common symptoms are:

• Blue Screen
• Drive not recognized
• Accidental Re-Formatting / Deletion of Data

Physical Damage - The drive has ceased to function mechanically. Common types of failures are head crashes, seized bearings, or bad motor. Common symptoms are:

• Clicking
• Scratching
• Platters fail to spin up

HSNO works with all hard drive and tape manufacturers.

Frequently asked questions about data recovery:

What Caused My Hard Drive to Fail?

For a variety of reasons, hard drives can succumb to stresses caused by everyday usage. Some common reasons for failure are:

• Corrupted file structure
• Corrupt firmware
• Accidental deletion or reformatting
• Power surge

Less common, but still feasible are:

• Fire
• Flood
• Water damage

HSNO has a data recovery group that is able to restore your drive back to a pre-loss condition using a variety of tools dependant on your need.

Common Types of Data Loss

• Corrupted File Structure
• Corrupt Firmware
• Accidental Deletion or Reformatting
• Power Surge

What Steps Do I Take to Stop Further Data Loss and Retrieve My Data?

• Immediately power down your system using the power button and not the shutdown feature of your system
• Do not re-power your system
• Do not run any file recovery or system recovery software
• Consult a recovery specialist that will help analyze your particular situation in order for you to make an informed decision
• Send your media in for an evaluation. This will determine exactly what data is retrievable as well the cost associated to retrieve the data